Privacy Policy

Privacy Policy

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This Privacy Policy outlines the practices of Seven Procure regarding the collection, use, processing, storage, and disclosure of your information when you use our website and services. Your privacy is of paramount importance to us.

Privacy Policy for Seven Procure

Your privacy is important to Seven Procure. This privacy statement provides information about, among other things, what information Seven Procure collects from the User (as defined hereinafter), including personal information, and the ways in which Seven Procure uses/processes, stores, and discloses the information, and the choices you have with respect to the manner in which Seven Procure shall deal with your information. The terms of this privacy policy (“Privacy Policy”) refer to the user or visitor (“User” or “You/you” or “Your/your” or “Yourself/yourself”) of the portal of Seven Procure and the user of products or services who avails the products and services that are offered, provided, rendered, and provisioned to such User from time to time as per the then policy of Seven Procure (“Product and Services” or “Services”). Please read this Privacy Policy before using Seven Procure Products and Services or submitting any personal information to Seven Procure. This Privacy Policy is a part of and incorporated within, and is to be read along with, the Terms & Conditions.

Your Consent

By using Seven Procure Products and Services, you agree and consent to the collection, transfer, use, storage, disclosure, and sharing of your Information as described and collected by us for the limited purposes as described in this Privacy Policy.

You are required to actively express your consent by selecting the ‘CONSENT’ option when submitting your information, including consent with respect to the cookies policy. This action authorizes Seven Procure to engage in the collection, processing, storage, dissemination, and deletion of the data you provide. Without this explicit consent, access to the products and services offered will not be granted.

If you do not agree with this Policy, please do not use or access Seven Procure Products, Services, and the Platform.

Collection of Information

Seven Procure may collect and use the following types of personal information:

  • Information about your use of Seven Procure Products and Software (“Platform”);
  • Information that you provide for the purpose of registering with and/or creating or updating your account on the Platform, which may include your:
    • name, email, phone number
    • login name,
    • password created,
    • address,
    • date of birth,
    • profile picture,
    • any detail provided to Seven Procure in furtherance of availing the Products and Software.
    • reviews, order details and histories, preferred or special merchants, specific vendor requests, contacts of individuals referred by you, transaction-related information, and any additional data pertaining to interactions on our Platform (hereinafter referred to as “Information”).
  • If you sign in to the Platform through third-party sign-in services such as Google Plus or Gmail or any other social networking or similar site (collectively, “SNS”), an option of which may be provided to you by Seven Procure at its sole discretion, you will be allowing us to pass through and receive from the SNS your log-in information and other user data.
  • We may receive information about you from third parties, such as other users, partners (including ad partners, analytics providers, search information providers), or our affiliated companies or if you use any of the other websites/apps we operate or the other Services we provide. Users of our ad services and other third-parties may share information with us such as the cookie ID, device ID, or demographic or interest data, and information about content viewed or actions taken on a third-party website, online services or apps; for more details regarding our cookie policy, please refer to our separate cookie policy if applicable.
  • When you sign in to the Platform with your SNS account, or otherwise connect to your SNS account with the Services, you consent to our collection, storage, and use, in accordance with this Privacy Policy, of the information that you make available to us through the social media interface. This could include, without limitation, any information that you have made public through your social media account, information that the social media service shares with us, or information that is disclosed during the sign-in process. Please see your social media provider’s privacy policy and help center for more information about how they share information when you choose to connect your account.
  • Participate in the interactive services offered by the Platform such as discussion boards, competitions, promotions or surveys, other social media functions etc.; and
  • Any other information that you send or submit to Seven Procure.

Please note that Seven Procure does not collect any payment-related information, such as bank account, credit card, debit card, or other payment instrument details.

Use of Information

The Information that you share with Seven Procure shall be entitled to privacy and shall be kept strictly confidential. The Information submitted by you shall be used for the limited purpose to:

  • Administer this Platform and enhance the security of the Platform and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes;
  • Personalize the Platform for you, maintain and improve our products and the Services, such as to enable deliveries and other services, enable features to personalize your user account;
  • Enable your access to and use of the Platform;
  • Publish information about you on the Platform and to understand the Users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), process and complete your transactions, make special offers, provide customer support, process and respond to your queries;
  • Supply to you the Services that you purchase and provide you with information about such services we consider similar to those that you are already using, or have enquired about, or may interest you. If you are a registered user, we will contact you by electronic means (e-mail or SMS or telephone) with information about these services;
  • Send you statements and invoices;
  • Respond to any of your legitimate claims;
  • Generate and review reports and data about, and to conduct research on, our user base and Service usage patterns; and
  • Send you marketing communications and to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.

We may combine the information we collect about you for the purposes set out above. Further, we may anonymize and/or de-identify information collected from you through the Services or via other means, including via the use of third-party web analytic tools.

Where Seven Procure discloses your personal information to its agents or sub-contractors on ‘a need to know’ basis for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this Privacy Policy.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Seven Procure may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise, or defend its legal rights.

Amendments

Seven Procure reserves the right to make changes or modify its Platform, terms & conditions, and this Privacy Policy at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and will not affect the validity and enforceability of any remaining conditions.

You need to frequently check this page for any changes in the Privacy Policy. Seven Procure will notify you of any material changes in advance by either email or when you log in to the Platform. You confirm that your continued usage of the Seven Procure Products and Services after any change in the Privacy Policy will constitute your acceptance of the amended Privacy Policy.

Third-Party Links

The Platform may contain links to other independent third-party websites (“Linked Sites”). These Linked Sites are provided solely as a convenience to you and do not constitute sponsorship or endorsement or approval of these Linked Sites.

Such Linked Sites are not under Seven Procure’s control, and Seven Procure is not responsible for and does not endorse the content of such Linked Sites, including any information or materials contained on such Linked Sites.

You will need to make your own independent judgment regarding your interaction with these Linked Sites.

We urge you and/or your authorized user(s) to acquaint themselves with the policies of every such Linked Site.

This Privacy Policy shall not apply to any information you may disclose to any of our service providers/service personnel which we do not require you to disclose to us or any of our service providers under this Policy.

Representations and Warranties

The User represents and warrants at all times that the User continues to use the Seven Procure Products and Services that:

  • The User has legal capacity under the laws of applicable jurisdictions and agrees to this Privacy Policy voluntarily, and that the User has full power, authority, and capacity to comply with this Privacy Policy and the User’s obligations contained herein;
  • The User’s compliance with this Privacy Policy is lawful and the User’s obligations hereunder are legally binding and valid;
  • The User has carefully and thoroughly read and understood this Privacy Policy;
  • The User is and shall have always been compliant with this Privacy Policy;
  • In entering into this Privacy Policy the User has not relied on any representation, warranty, statement, undertaking, or conduct of any kind other than as expressly provided in this Privacy Policy;
  • All information provided by the User is true, complete, valid, and not misleading in any respect.

Data Sharing and Disclosures

Seven Procure will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your Information.

We may share your information that we collect for the following purposes:

  • With Service Providers: We may share your Information with our vendors, consultants, marketing partners, research firms, and other service providers or business partners to support our business. For example, your information may be shared with outside vendors to send you emails and messages or push notifications to your devices in relation to our Services, to help us analyze and improve the use of our Services, to process and collect payments.
  • With Vendors/Customers: While you place a request through the Platform, your Information is provided to us and to the Vendors/Customers with whom you may choose to purchase/sell. In order to facilitate your order processing, we provide your Information to that Vendor/Customer in a similar manner as if you had placed the order requested directly with the concerned party.
  • For Crime Prevention or Investigation: We may share your Information with governmental agencies or other companies assisting us when we are:
    • Obligated under the applicable laws or in good faith to respond to court orders and processes; or
    • Detecting and preventing against actual or potential occurrence of identity theft, fraud, abuse of Services and other illegal acts;
    • Responding to claims that an advertisement, posting or other content violates the intellectual property rights of a third party;
    • Under a duty to disclose or share your personal data in order to enforce our terms & conditions and other agreements, policies or to protect the rights, property, or safety of Seven Procure, our customers, vendors, or others, or in the event of a claim or dispute relating to your use of our Services. This includes exchanging information with other companies and organizations for the purposes of fraud detection and credit risk reduction.
  • For Internal Use: We may share your information with any present or future member of our Group or affiliates for our internal business purposes.
  • With Advertisers and advertising networks: We may work with third parties such as network advertisers to serve advertisements on the Platform and on third-party websites or other media (e.g., social networking platforms). These third parties may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs, and other tracking technologies to measure the effectiveness of their ads and to personalize advertising content to you. While you cannot opt out of advertising on the Platform, you may opt out of much interest-based advertising on third-party sites and through third-party ad networks (including DoubleClick Ad Exchange, Facebook Audience Network, and Google AdSense). Opting out means that you will no longer receive personalized ads by third-party ad networks from which you have opted out, which is based on your Browse information across multiple sites and online services. If you delete cookies or change devices, your opt-out may no longer be effective.
  • To fulfill the purpose for which you provide it.

Data Storage and Retention; Account Deletion and Data Purging Policy

Seven Procure will store the Information you provide on its secure servers. Information relating to electronic transactions entered into via this website will be protected by encryption technology.

Seven Procure shall retain your Information for as long as reasonably necessary to fulfill the purposes for which it was collected and/or for such period as may be prescribed by law from time to time.

Seven Procure shall adhere to the strict guidelines according to the law for the purging of the Information and ensure that all the Information that is collected and stored is deleted as soon as the purpose as described in the Privacy Policy is completed, unless it is mandated by law to be maintained by Seven Procure.

Any data destroyed shall be disposed of in a manner that protects the privacy of your Information, in an appropriate manner as per the industry standard practices and norms.

Seven Procure strives to purge your Information completely from our active systems and servers; residual copies may exist in our backup systems for a limited period due to technical constraints. These backups are securely maintained and will be overwritten in due course.

Cross-Border Data Transfers

Information that Seven Procure collects may be stored and processed in and transferred between any of the countries in which Seven Procure operates to enable the use of the Information in accordance with this Privacy Policy. Seven Procure shall abide by all the data protection and compliance requirements of various jurisdictions.

Seven Procure shall implement appropriate safeguards to ensure the security and privacy of Information during cross-border transfers, such as entering into Standard Contractual Clauses approved by the European Commission, utilizing Binding Corporate Rules, or other suitable safeguard mechanisms.

We may store and manage the personal data of individuals covered by this policy on servers or databases located outside the European Economic Area (EEA). It is important to note that some of these countries might not offer the same level of data protection as found within the EEA.

The data may be transferred to any country where we conduct our operations (i.e. India).

To ensure the safe transfer of data outside the EEA, all our entities have entered into an Intragroup Agreement that incorporates the EU Commission’s Standard Contractual Clauses. This agreement mandates that all our entities adhere to consistent technical, physical, and administrative security measures. Moreover, they are obliged to follow our data protection policies and procedures, adhere to relevant laws, and respect the terms set forth in our client and member agreements regarding data collection and usage.

Exercise of Your Rights

You have the right to obtain rectification of any inaccurate Information, and Seven Procure shall be happy to make corrections to your Information upon such written request.

Since your Information is processed based on your consent, you have the right to withdraw your consent at any time by writing to us, and the details are mentioned in the “Grievance Redressal and Data Protection Officer” section.

The Right to Restrict Processing: Under specified circumstances as listed in GDPR Regulations, you may limit the way we process your personal Information. For the purpose of this Privacy Policy, “GDPR Regulations” shall mean General Data Protection Regulation, a comprehensive data privacy legislation that came into effect on May 25, 2018, within the European Union (EU) and the European Economic Area (EEA).

As your Information is used based on the limited purposes as provided in this Privacy Policy, you have the right to object to such usage at any time, subject to the applicable law.

When we rely on your consent to process your personal Information, you have the right to withdraw that consent at any time. In cases where you have withdrawn your consent, or the Information is no longer necessary for the purpose for which it was collected, or if you have objected to the usage of your Information in the manner as provided in this Privacy Policy, you have the right to ask us to erase, block, or restrict the usage of your Information; however, the same will be subject to retention of legitimate Information as per the applicable laws.

Opt-In

When you sign up for an account as a User, you are given the option to opt-in and receive emails from Seven Procure Products and Services. You will have the option to provide your consent by actively selecting the relevant communication preferences. You can manage your email preferences by logging into your account and adjusting your settings.

You may choose to subscribe to our marketing communications by following the instructions provided in the account registration process. Please be aware that certain essential non-promotional communications, such as account updates, transaction confirmations, product recalls, or other important notifications, will be sent to you regardless of your marketing communication preferences.

If at any time you wish to withdraw your consent for the use and disclosure of your personal information in the manner provided in this Policy, please contact us at legal@sevenprocure.com. Your request will be processed within thirty (30) business days, during which period we will continue to use your personal data only when necessary to fulfill our legal obligations. After this period, we will cease using your personal data for any purpose beyond those legally mandated exceptions.

It is important to note that our Privacy Policy is exclusively subject to the applicable laws, and by providing your unequivocal consent, you agree to these terms.

Grievance Redressal and Data Protection Officer

If you have any grievance or questions about this Privacy Policy or Seven Procure’s treatment of your personal information, please write:

  • by email to legal@sevenprocure.com; or
  • by post to Seven Procure, Address - 22, SANGAM VIHAR, DHARAMPURA EXTENSION, NAJAFGARH, SOUTH WEST DELHI, DELHI - 110043.

We will promptly investigate your concerns and take appropriate action to address them.

We have appointed a Data Protection Officer (DPO) to oversee our compliance with the applicable laws and its requirements. You can contact our DPO at: Name: Ayush Sain Email ID: legal@sevenprocure.com